Return & Refund Policy

Return Window:
Items may be returned within 7 days of delivery.

Eligibility:
To qualify for a return, items must be unused, in their original packaging, and in resalable condition.

Return Shipping:
The customer is responsible for all return shipping costs.

Refund Method:
Approved refunds will be issued to the original payment method used at the time of purchase.

Refund Processing Time:
Once the returned item is received and inspected, refunds will be processed within 2–5 business days.

Disclaimer

Cutlery Cafe reserves the right to deny a return or refund if the item shows signs of use, damage, or is not returned in its original packaging. We are not responsible for return packages lost or damaged in transit. Please retain proof of postage and tracking details for your records.